Shipping policy

Last updated: November 11, 2026

At Sable & Sunday, clear and reliable delivery is a priority. Below is everything you need to know about where we ship, how long it takes, and what to expect along the way.

1. Delivery area

We currently deliver to the United States only. Orders from other countries cannot be processed at this time.

2. Delivery address

Orders are shipped to the address provided at checkout. Please double-check all details before completing your order, as incorrect or incomplete addresses may cause delays or failed delivery.

3. Order processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). Orders placed on weekends or holidays are processed on the next business day.

4. Shipping time

Once processed, your order ships from our warehouse in Shenzhen, China. Average delivery time to the United States is 8–12 business days.

Delivery times may vary due to:

Customs clearance
Carrier or transport capacity
Seasonal demand and holidays
High order volume

5. Total estimated delivery time

Processing time: 1–3 business days
Shipping time: 8–12 business days

Total estimated delivery: approximately 9–15 business days from purchase.

These are estimates. If we are unable to ship your order within the time stated at checkout, we will notify you, give you a revised shipping date, and offer you the option to cancel for a full refund.

6. Shipping costs & customs

Shipping is free on all orders. All U.S. customs duties, tariffs, and import taxes are paid by Sable & Sunday before your package arrives, so you will not be charged any additional fees upon delivery. If a carrier ever asks you to pay such charges, please contact us at contact@sableandsunday.com before paying, and we will resolve it or reimburse the documented amount.

7. Payment options

We accept secure, encrypted payments with major cards (Visa, Mastercard, American Express) and the other payment methods shown at checkout, processed securely through Stripe.

8. Shipment tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking link. Tracking updates typically appear within 1–2 business days after your package leaves the warehouse.

You can track your delivery at any time here: https://sableandsunday.com/apps/parcelpanel

9. Failed delivery or incorrect address

If delivery fails because of an incorrect or incomplete address, the package may be returned to us. We'll contact you to arrange redelivery or another resolution. Please review your address carefully at checkout.

10. Delivery confirmation

Once a carrier marks a package as delivered, delivery is considered complete. If you can't locate a package marked as delivered, contact us and we'll help you investigate with the carrier.

11. Lost, stolen, or delayed packages

If your order hasn't arrived, contact us at contact@sableandsunday.com. We'll help resolve it, including a free replacement or a full refund for orders confirmed lost in transit. For delivered packages reported as missing or stolen, we'll share tracking and delivery details and help you file a claim with the carrier. See also our Refund Policy: https://sableandsunday.com/policies/refund-policy